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TOUT CE QUE TU AS BESOIN DE SAVOIR

FAQ

  • I have never used skincare before, If I had to get one product, which one would I purchase first?
    We would always advise the first step to really good skin, is clean skin. A clean skin is the best foundation for any shave or product application. We would advise the Purifying Face Wash.
  • What skin type are the products suitable for?
    The products are for all skin types. The ingredient used are non-irritants and allow the products to gently work on the skin without any harsh effects.
  • Will my products expire?
    1833 SKIN products have an average shelf life of 6 months after opening.
  • How do I know if a product is suitable for my skin or skin concern?
    We are experts and work with specialists in our field and are here to help. Should you need some advice on which 1833 SKIN products are going to be suitable for you, contact our support team at info@1833skin.com
  • How do I use the products?
    All 1833 SKIN products have instructions of use on the packaging.
  • What happens if I have a reaction to the products?
    If you have an allergic reaction or adverse effects to the products, discontinue use immediately and contact us ASAP. However, if the issues persist, seek a GP or dermatologist's medical advice.
  • How long will it take to receive my products?
    Depending on your location, shipping should take 3-6 working days.
  • Where do you ship to?
    We currently ship globally. We understand our friends outside UK & IE wanted to also have access to the products and we have worked as speedily as possible to make this happen. Please note that you will be liable for local custom fees if you are outside the UK & Ireland. If you have any questions about shipping, then please contact us at shipping@1833skin.com
  • What is the returns policy?
    All the return requests must be made within the 14 days following the delivery of your order. The product must not be opened or used. The product will be entirely refunded as soon as we receive it (refunds take around 5-10 working days, depending on who you bank with). The shipping cost will not be refunded. Send us an email at info@1833skin.com and we will take care of your return.
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